BOOKING
CONDITIONS
Booking:
Each request is processed as a firm booking subject to reconfirmation
of availability. A credit card number is required to guaranty the booking.
No charge if ticket is unavailable.
Music & Operacannot guaranty any specific seat (row or seat number)
Confirmation:
Your booking is confirmed by phone or by writing.You will always a confirmation
written with all the detail of your reservation. Processing time varies,
depending on the venue organisation and the date requested.
Tickets delivery / collections:
- Sent directly to your home address,
- To be collected at the venue’s Box Office on day of performance,
at least 1/2 h before the performance.
- Delivered to your hotel, in the city where the venue is located (in
some cases)
PLEASE NOTE: Performances could be modified, it is advised to check
programmes and schedule when booking and with the venue.
Payment :
- Credit Card (Amex, Diners, Mastercard, Visa)
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Price:
Prices include in some cases, the fees charged by the venue or by a
local supplier (ticket agency).
They do not include Music & Opera Club booking fees. VAT not incl
Booking charges:
- See booking formula chosen
- Minimum charge per booking file handled: Euro 12.00 (VAT to be added)
Cancellation:
Tickets already confirmed shall not be exchanged nor refunded.
Music & Opera shall accept a cancellation only when the booking
has not been confirmed yet by the venue.Cancellation is subject to payment
of a penalty charge of Euro 12.00.
In exceptional case, when tickets can be successfully resold or returned
to the venue, the amount of the ticket resale will be refunded less
a penalty charge of
Euro 12.00 and eventual banking fees.
(ticket resale value could be lower than the initial price)
Liability:
Music & Opera declines any responsibility in case of cancellation
or changes of performances beyond its control under unforeseen circumstances.
In case of cancellation decided by the venue, the ticket price will
only be refunded.
Music & Opera acts on your behalf with different suppliers of services.
Our responsibility to you depends on each supplier’s policy and
is limited to the service provided and amount we invoiced.
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